How Can We Help You?

Click on "Sign Up" in the navigation bar and fill in your details. You'll receive a verification email to activate your account.

Yes! We use industry-standard encryption and secure payment gateways. Your payment information is never stored on our servers.

We accept Stripe for secure, instant worldwide debit and credit card payments.

Most top-ups are processed instantly. In rare cases, it may take up to 15 minutes. If you don't receive your top-up within 30 minutes, please contact support.

Digital products are generally non-refundable once delivered. However, if you encounter issues, please contact our support team within 24 hours.

Check your email (including spam folder) and your account's "My Orders" section. If you still can't find it, contact support with your order number.

Go to "My Orders" in your account dashboard. You'll see all your orders with their current status and delivery information.

Orders can only be cancelled before processing. Contact support immediately if you need to cancel an order.

Please double-check your game ID before completing the purchase. If you've already made a purchase with incorrect details, contact support immediately.

Click on "Sign In", then select "Forgot Password". Enter your email address and follow the instructions sent to your email.

Yes, go to "My Account" and update your email address in the account settings section.

Go to "My Account" > "Security Settings" and follow the steps to enable two-factor authentication for added security.

Chargee is a digital platform where customers can purchase official game top-ups, gaming gift cards, entertainment gift cards, and digital vouchers. Most orders are delivered instantly after successful payment.

Yes. Chargee is committed to providing secure payments, genuine digital products, and fast delivery, so you can purchase official gaming credits and gift cards with confidence.

Chargee offers game top-ups, digital gift cards, gaming vouchers, entertainment gift cards, app store gift cards, and other digital products from leading global brands.

Yes. Chargee is available 24 hours a day, 7 days a week. You can place an order anytime.

Some products can be purchased without creating an account, while others may require registration. Creating an account helps you manage your orders and receive customer support more easily.

Yes. Chargee serves customers worldwide with instant digital delivery and secure checkout via Stripe.

Chargee offers secure payments, instant delivery for most products, official digital content, competitive pricing, and dedicated customer support.

Your digital product will be delivered through your order confirmation page, registered email, or your Chargee account, depending on the product.

Yes. Chargee uses secure payment gateways and encrypted connections to protect customer transactions.

Sensitive payment information is processed securely through trusted payment providers — Chargee does not store your card details.

Digital orders are generally processed immediately and usually cannot be cancelled once payment has been completed.

Please wait a few minutes for processing. If your order is still not delivered, contact Chargee Customer Support with your Order ID, payment details, and screenshots (if available). The support team will investigate and assist you promptly.

Yes. Chargee offers PUBG Mobile UC top-ups with secure payment and fast delivery.

You need to enter your PUBG Mobile Player ID correctly before completing your purchase.

Please verify your Player ID before placing your order. Credits sent to an incorrect account due to incorrect information may not be recoverable.

Yes. PUBG UC is linked to your game account and can be used regardless of whether you play on Android or iOS.

Yes. Chargee offers Mobile Legends: Bang Bang Diamond top-ups with secure payment and fast delivery.

You need to enter your Mobile Legends User ID and Server ID correctly before completing your purchase.

Please verify your User ID and Server ID carefully before payment. Chargee cannot guarantee recovery if Diamonds are delivered to an incorrect account due to incorrect information provided during checkout.

Yes. Simply enter the recipient's correct User ID and Server ID when placing your order.

Yes. Chargee offers Valorant Points (VP) for eligible Riot Games accounts and supported regions.

Valorant Points can be used to purchase weapon skins, Battle Passes, bundles, player cards, sprays, and other cosmetic items within Valorant.

Yes. Some Valorant products are region-locked. Please review the product description before purchasing.

No. Redeemed digital products cannot be refunded or exchanged.

Yes. Chargee provides Honor of Kings Tokens for supported regions.

Tokens can be used to purchase heroes, skins, event items, and other premium in-game content.

Yes. Enter the correct player information before completing your order.

Yes. Chargee offers Genesis Crystal top-ups for Genshin Impact players.

Genesis Crystals can be converted into Primogems and used to purchase in-game items, character wishes, and other premium content.

Please provide your correct Genshin Impact UID and any other required information shown during checkout.

Yes. Chargee offers EA SPORTS FC Points for supported platforms and regions. Please check the product description before purchasing.

EA SPORTS FC Points can be used to purchase Ultimate Team packs, enter Draft mode, and access other eligible in-game content.

Follow the redemption instructions provided with your purchase. The redemption method may vary depending on your gaming platform.

Yes. Chargee offers Roblox Gift Cards for supported regions.

Roblox Gift Cards can be redeemed for Robux or used toward a Roblox Premium subscription, depending on the card type and region.

Log in to your Roblox account, visit the Roblox redemption page, and enter your gift card code.

Yes. Chargee offers Apple / iTunes Gift Cards for supported Apple account regions.

Apple Gift Cards can be used for App Store purchases, Apple Music, Apple TV+, Apple Arcade, iCloud+, apps, games, movies, books, and eligible Apple services.

Sign in to your Apple Account, open the App Store, select Redeem Gift Card or Code, and enter your gift card code.

Yes. Apple Gift Cards can only be redeemed in the country or region they are intended for, and cannot be refunded or exchanged once redeemed.

Yes. Chargee offers official Steam Wallet Codes for supported Steam regions.

Steam Wallet funds can be used to buy games, downloadable content (DLC), software, and in-game items available on Steam.

Sign in to Steam, go to Account Details, select Add Funds, choose Redeem a Steam Gift Card or Wallet Code, and enter your code.

Some Steam Wallet Codes are region-specific. Always check the product description before purchasing.

Yes. Chargee offers PlayStation Store Gift Cards for supported regions.

You can buy PlayStation games, downloadable content (DLC), PlayStation Plus subscriptions, and other digital content available on the PlayStation Store.

Sign in to your PlayStation account, open the PlayStation Store, select Redeem Codes, and enter your gift card code.

No. PlayStation Gift Cards must match the region of your PlayStation Network (PSN) account.

Yes. Chargee offers Xbox Gift Cards for eligible Microsoft account regions.

Xbox Gift Cards can be used to purchase Xbox games, downloadable content, apps, movies, subscriptions, and other digital products from the Microsoft Store.

Sign in to your Microsoft account, visit the redemption page, and enter your gift card code.

Yes. Xbox Gift Cards generally work only in the country or region where they were purchased.

Yes. Chargee offers Nintendo eShop Gift Cards for supported Nintendo regions.

Nintendo eShop Gift Cards can be used to purchase digital Nintendo Switch games, downloadable content (DLC), and other eligible digital products.

Open the Nintendo eShop, select Redeem Code, and enter your gift card code.

Yes. Chargee offers Discord Vouchers for supported regions, usable toward Discord Nitro and other Discord benefits.

Discord Nitro provides premium features such as HD streaming, larger file uploads, custom emojis, server boosts, and profile customization.

Log in to your Discord account, open Gift Inventory or the redemption page, and enter your code.

Yes. Depending on the products and checkout process, you may be able to purchase multiple digital items in a single transaction.

Yes. After successful payment, Chargee will provide an order confirmation containing your purchase details.

First, verify that you are redeeming the code in the correct region and platform. If the issue continues, contact Chargee Customer Support with your Order ID and a screenshot of the error.

Digital products are delivered based on the account information you provide. Always double-check your Player ID, User ID, Server ID, or account details before completing payment.