What problem does Chargee solve?

Most global game and gift card stores will not accept payment from Bangladesh and many other countries, because they require an international credit card. Chargee lets you pay with a local mobile wallet or any international card instead.

Who can buy from Chargee?

Anyone. Customers in Bangladesh pay with bKash, Nagad, Rocket or Upay in taka. Customers anywhere else in the world pay by international credit or debit card.

How do I create a Chargee account?

In Bangladesh you can sign up with your mobile number and verify it with an OTP, or sign up with your email address and verify that with an OTP. Outside Bangladesh you sign up with your email address and verify it with an OTP. Either way the account is ready immediately.

Does it matter whether I sign up with my mobile number or my email?

Yes, for vouchers. If you sign up with an email address, voucher codes are sent to that email and are also shown in My Orders. If you sign up in Bangladesh with a mobile number only, voucher codes are shown in My Orders and are not emailed. Codes are never sent by SMS.

Do I need an account to buy?

Yes. Your orders and voucher codes are stored in your account, so you can open them again at any time from My Orders.

Where do I find my orders and codes?

Click the profile icon on chargee.shop and open My Orders. Your full purchase history is there, and each voucher order shows its code.

What is 3DS 2.0 verification?

3DS 2.0 is the extra security step your bank runs to confirm a card payment is really yours. All credit and debit card payments processed on Chargee Global require 3DS 2.0 verification. If your bank does not complete the check, the payment will not go through.

Can I use a VPN while buying?

No. The use of Virtual Private Networks (VPNs), commercial proxies, Tor networks, or connection cloaking mechanisms during checkout is strictly prohibited. Orders detected originating from unauthorised network intermediaries will be automatically rejected.

Why is a VPN not allowed?

Card payments are checked against the location the order comes from. A VPN or proxy hides that location, the payment cannot be verified, and the order is rejected automatically. Turn any VPN off before you check out.

Which currency am I charged in?

Bangladeshi customers are charged in taka through their mobile wallet. International card payments are processed in the currency shown at checkout.

What is a game top-up?

A top-up adds in-game currency directly to your account. You give your Player ID at checkout instead of redeeming a code, and the currency appears inside the game itself.

How is a top-up different from a voucher?

A top-up goes straight to your Player ID automatically. A voucher gives you a code that you redeem yourself, and that you can pass on to someone else.

Where do I find my Player ID?

In your in-game profile, usually near your avatar or username. It is a number issued by the game — it is not your phone number and not your Chargee login. In a live chat app it is called your user ID and appears on your profile page.

Which games can I top up?

Games and live chat apps including PUBG Mobile, Honor of Kings, Mobile Legends, Free Fire, Marvel Rivals, Delta Force, Arena Breakout, Bigo Live, Chamet and StarMaker. The catalogue is updated regularly, so the Top Up page always shows what is currently available.

What is a gift card voucher?

A voucher is a digital gift card code for a store such as PlayStation Store, Xbox, Google Play, Apple, Netflix, Steam, Roblox or Amazon. You buy the code on Chargee and redeem it yourself in that store.

I am outside Bangladesh. How do I get my code?

You sign up with your email address, so the code is sent to that email as soon as the order completes. The same code is also shown in My Orders inside your Chargee account.

How do I redeem a code?

Open the store the voucher belongs to, find the Redeem Code or Redeem Gift Card option, and enter the code exactly as it appears in My Orders. Each code can be used once. The steps for each product are in our Voucher Reference Table.

Does a Chargee voucher code expire?

Codes do not expire at Chargee. Any expiry date comes from the issuing store and is shown on the product before you buy.

Can I buy a voucher as a gift for someone?

Yes. The code stays in your Chargee account, so you can copy it from My Orders and send it to whoever you are giving it to.

What does Global mean?

A Global product works on any account for that game or store, whichever country the account is set to. Most direct game top-ups are Global, because the currency goes to a Player ID rather than to a store account.

What does region-locked mean?

A region-locked product only redeems on an account set to that region. A USA voucher needs an account set to the United States, a UAE voucher needs an account set to the UAE, and so on.

How do I check my account region?

Steam: click your account name, then Account details — your country is under Store country. PlayStation: open Account Settings on the console or web. Apple: open Settings, tap your name, then Media & Purchases. Google Play: open the Play Store, tap your profile, then Payments & subscriptions. Xbox and Microsoft 365: sign in at account.microsoft.com and check your profile country. Netflix and Amazon: check the country on your account settings page.

What happens if I buy the wrong region?

The code will not redeem on your account. Raise a dispute before you attempt to redeem it. Once a code has been entered into a store it cannot be exchanged.

Can I change my account region?

Account region is set by the store itself, not by Chargee, and is usually tied to the billing address on your account. Check your region before you buy rather than after.

Which products are region-locked?

The region is shown on every product page, and in our Voucher Reference Table. If a product says Global, it works on any account.

Why is a digital code safer than a physical gift card?

A physical card sits on a shelf, where the scratch panel can be lifted or the code photographed before anyone buys it. A digital code from Chargee goes straight from the order into your account and has never been handled.

No. It stays in My Orders in your Chargee account, so a deleted email, a lost receipt or a new phone does not lose your purchase.

Is my payment information safe?

Mobile wallet payments are confirmed inside the wallet app itself, and international card payments are handled by our secure payment gateway with 3DS 2.0 verification. Chargee never sees or stores your card number or your wallet PIN.

What will Chargee never ask me for?

Your game password, your wallet PIN, or your card details outside the secure checkout page. Anyone asking you for these is not Chargee.

Two things cannot be undone once an order completes: a top-up sent to the wrong Player ID, and a voucher code redeemed on the wrong region account. Check both on screen before you confirm payment.

How do I raise a dispute?

Email info@chargee.shop with your order number and what went wrong. You can also message the Chargee page at facebook.com/chargeeshop, or open a dispute ticket through the AI assistant on the site.

My order has not arrived. What do I do?

If something is wrong with an order, raise a dispute. Email info@chargee.shop with your order number, message the Chargee page at facebook.com/chargeeshop, or open a dispute ticket through the AI assistant on the site.

Money was deducted but the order did not complete.

Raise a dispute with your transaction ID from bKash, Nagad, Rocket, Upay or your card statement, along with your order number.

My voucher code does not work.

First check that your account region matches the code's region, as a region mismatch is the most common reason a code is refused. If the region is correct, raise a dispute with your order number.

I entered the wrong Player ID.

A top-up that has already been delivered to another Player ID cannot be recovered. Check the ID on screen before you pay.

My card payment was rejected.

Check two things. Turn off any VPN or proxy, because orders from VPNs, commercial proxies and Tor are automatically rejected. Then make sure your bank completed the 3DS 2.0 verification step.

What is the AI assistant on the site for?

The AI assistant helps you explore the catalogue and find out more about any product before you buy. You can also use it to raise a dispute ticket about an order.

Where can I follow Chargee?

Facebook: facebook.com/chargeeshop. YouTube: youtube.com/channel/UCpkPaldLlzofemBEiCqjkwQ. Tutorial videos are posted on the YouTube channel and embedded in the Knowledge Center.

Official Chargee Knowledge Center

How can we help you today?

Complete answers for payments, game top-ups, voucher codes, regions, safety rules, and dispute resolution.

Essential Answers at a Glance

The 6 most important rules that apply across the entire Chargee catalogue.

AStandard Answer

How do I pay on Chargee?

In Bangladesh you can pay with bKash, Nagad, Rocket or Upay in taka. From anywhere else in the world you can pay by international credit or debit card. No bank card is needed in Bangladesh.

BStandard Answer

Where do I find my voucher code after paying?

Every voucher code is available in My Orders inside your Chargee account. Click the profile icon, open My Orders, and your purchase history and voucher codes are there. If you signed up with an email address, the code is also sent to that email. If you signed up in Bangladesh with a mobile number, the code is in My Orders only. Codes are never sent by SMS.

CStandard Answer

How does a game top-up reach my account?

Automatically. Once your payment is confirmed, the currency is added to the Player ID you entered at checkout. There is no code to redeem and nothing to enter inside the game.

DStandard Answer

How long does delivery take?

Most orders complete within five minutes of payment, 24 hours a day. Delivery does not depend on office hours.

EStandard Answer

Are Chargee digital codes genuine?

Yes. Every code sold on Chargee is digital, single-use and issued directly to your order. Nothing is printed, scratched or left sitting on a shelf, so a Chargee code is never exposed before it reaches you.

FStandard Answer

Is topping up through Chargee safe?

Yes. Chargee only needs your Player ID, never your game password or login code. Check the ID on screen before you pay — currency sent to a wrong Player ID cannot be recovered.

Getting Started

Basics

Chargee is an online store for game top-ups and digital gift card vouchers, serving customers in Bangladesh and worldwide. You can pay with a Bangladeshi mobile wallet or an international card, and most orders are delivered within five minutes.

Chargee is an online store for game top-ups and digital gift card vouchers, serving customers in Bangladesh and worldwide. You order in a few taps and receive the order digitally, usually within five minutes.

International Payments

Security

Customers outside Bangladesh pay by international credit or debit card. Two rules apply to every card payment: 3DS 2.0 verification, and no VPN or proxy at checkout.

By international credit or debit card. You sign up with your email address, verify it with an OTP, and pay at checkout.

Game Top-Ups

Instant Delivery

A game top-up adds in-game currency straight to your account. You enter your Player ID at checkout, pay, and the currency arrives automatically — there is no code to redeem.

Gift Card Vouchers & Codes

Digital Codes

A voucher on Chargee is a digital gift card code. After you pay, the code appears in My Orders inside your Chargee account, and is emailed to you if you signed up with an email address.

Regions Explained

Compatibility

A Global product works on any account for that game or store. A region-locked product — USA, UK, Europe, Saudi Arabia or UAE — only works on an account set to that same region.

Genuine Codes & Safety

Trust & Safety

Every code sold on Chargee is digital, single-use and issued directly to your order.

Help & Disputes

Resolution

If something is wrong with an order, raise a dispute with your order number and our team will look into it.

Product-Wise Reference Guides

Check exact ID requirements for game top-ups, and step-by-step redemption flows for digital gift cards.

Product Name	In-Game Delivery	Required Credentials	Server / Region
AFK Journey	Adds Diamonds to your AFK Journey account.	Your AFK Journey Player ID	Global
Arena Breakout (DTU)	Adds Bonds to your Arena Breakout account.	Your Arena Breakout Player ID	Global
Battle Through the Heavens 3D	Adds in-game currency to your account.	Your in-game Player ID	Global
Bigo Live	Adds Diamonds to your Bigo Live account for gifts and live features.	Your Bigo Live user ID	Global
Chamet	Adds coins to your Chamet account for gifts and paid features.	Your Chamet user ID	Global
Delta Force Global	Adds Delta Coins to your Delta Force account.	Your Delta Force Player ID	Global
Dragon Nest M Classic	Adds in-game currency to your account.	Your Dragon Nest M Player ID	Global
Dummyland	Adds in-game currency to your account.	Your in-game Player ID	Global
Echocalypse	Adds in-game currency to your account.	Your Echocalypse Player ID	Global
Farlight 84	Adds Diamonds to your Farlight 84 account.	Your Farlight 84 Player ID	Global
Free Fire	Adds Diamonds to your Free Fire account.	Your Free Fire Player ID	Global
Hago	Adds Diamonds to your Hago account.	Your Hago user ID	Global
Honor of Kings (DTU)	Adds Tokens to your Honor of Kings account.	Your Honor of Kings Player ID	Global
Lita — Meet Gamer Friends	Adds coins to your Lita account.	Your Lita user ID	Global
LOVE AND DEEPSPACE	Adds in-game currency to your account.	Your in-game Player ID	Global
Ludo Club	Adds coins to your Ludo Club account.	Your Ludo Club Player ID	Global
Magic Chess: Go Go	Adds in-game currency to your account.	Your Magic Chess Player ID	Global
Marvel Rivals	Adds Lattices to your Marvel Rivals account.	Your Marvel Rivals Player ID	Global
Mobile Legends Brazil	Adds Diamonds to your Mobile Legends account on the Brazil server.	Your User ID and Zone ID	Brazil server
Mobile Legends Codacash	Adds Diamonds to your Mobile Legends account.	Your User ID and Zone ID	Global
Mobile Legends: Bang Bang (US)	Adds Diamonds to your Mobile Legends account on the US server.	Your User ID and Zone ID	US server
Mylos — Bermuda	Adds coins to your Mylos account.	Your Mylos user ID	Global
Poppo Live	Adds coins to your Poppo Live account for gifts.	Your Poppo Live user ID	Global
PUBG Mobile (DTU)	Adds UC — Unknown Cash — to your PUBG Mobile account.	Your PUBG Mobile Player ID	Global
StarMaker	Adds coins to your StarMaker account.	Your StarMaker user ID	Global
State of Survival	Adds Biocaps to your State of Survival account.	Your State of Survival Player ID	Global
SUGO: Voice Live Chat Party	Adds coins to your SUGO account.	Your SUGO user ID	Global
Tamashi: Rise of Yokai	Adds in-game currency to your account.	Your in-game Player ID	Global
Telegram Premium	Activates a Telegram Premium subscription on your account.	Your Telegram username	Global
Tomb Busters	Adds in-game currency to your account.	Your in-game Player ID	Global
Where Winds Meet	Adds in-game currency to your account.	Your in-game Player ID	Global
Xena Live: Group Voice Chat	Adds coins to your Xena Live account.	Your Xena Live user ID	Global
YoHo: Group Voice Chat Room	Adds coins to your YoHo account.	Your YoHo user ID	Global

Video & Written Guides

Tutorial Guides & Video Plans

Step-by-step visual and written walk-throughs for seamless purchases and code redemptions.

Official YouTube Channel ↗

Tutorial 01Getting Started · Vouchers section

How to set up an account on the store you are buying for

Netflix, Amazon, Steam, PlayStation, Xbox, Apple and more in one comprehensive setup guide.

Written Steps:

Visit the official website or app of the platform (e.g. store.steampowered.com, netflix.com, apple.com).
Select Sign Up / Create Account and enter your verified email address.
Set your account country/region carefully (ensure it matches the voucher region you plan to buy).
Verify your email address via the verification link sent by the store.

Watch video guide

Tutorial 02Vouchers section · every voucher page

How to redeem a voucher code

Finding the digital code in My Orders, copying it, and entering it in the respective store.

Written Steps:

Log in to your Chargee account and click the profile icon to open "My Orders".
Locate your voucher order and click "Show Code" or copy the digital code.
Open the store where the voucher belongs (e.g. Steam, Google Play, PlayStation Store).
Navigate to "Redeem Code" or "Redeem Gift Card" in account settings and paste the code exactly as displayed.

Watch video guide

Tutorial 03Game Top-Ups section · every top-up page

How to top up using your in-game Player ID

Locating your game Player ID / UID and completing instant automated in-game delivery.

Written Steps:

Open the game on your device and tap your profile or avatar icon in the lobby.
Copy your numeric Player ID (or Character UID, plus Zone ID if required for games like MLBB).
On Chargee, select your game, paste your Player ID, and pick your diamond/UC package.
Select your payment method and complete payment. The currency is credited to your game account within 5 minutes.

Watch video guide

Tutorial 04Regions Explained · every region-locked product

What goes wrong if you redeem the wrong region code

Why a region-locked code is refused by the store, and how to verify your region beforehand.

Written Steps:

Check your store account country setting (e.g., Steam Store Country, Apple Media & Purchases country).
Ensure the voucher badge matches your account region (e.g., USA codes strictly require a USA billing account).
If you accidentally bought an incorrect region code, DO NOT attempt to redeem it in the store.
Immediately contact Chargee support via [email protected] or our AI Assistant to raise a dispute.

Watch video guide

Tutorial 05Getting Started

How to create a Chargee account

Mobile number or email sign-up with instant OTP verification and accessing My Orders.

Written Steps:

Click the "Sign In" button in the top navigation bar of chargee.shop.
In Bangladesh: enter your 11-digit mobile number to receive an instant SMS OTP.
Outside Bangladesh: enter your email address to receive an instant email OTP.
Enter the 6-digit OTP code to verify. Your account is created instantly with no passwords required!

Watch video guide

Tutorial 06International Payments

How to pay from outside Bangladesh

International card payment, 3DS 2.0 verification, and why VPNs must be disabled.

Written Steps:

Ensure your VPN or proxy extension is completely turned OFF before initiating checkout.
Select Stripe checkout on the Global store using any Visa, Mastercard, Amex, Apple Pay, or Google Pay.
Complete the mandatory 3DS 2.0 verification prompt sent by your issuing bank (SMS OTP or banking app approval).
Once verified, your digital voucher code or top-up is delivered immediately.

Watch video guide

Need Help With an Order or Payment?

If money was deducted, your delivery was delayed, or you need support, our team is ready to assist you.

Instant AI Assistant

Verify game nicknames, check order status, or raise a dispute ticket in seconds.

Open Chat

Official Email Dispute

Send your order number and transaction ID directly to our dispute desk.

[email protected]

Facebook Messenger

Message our Facebook page with your order details for live support.

Message Us ↗

Global Knowledge Center — International Payments, Top-Ups & Vouchers | Chargee